What it’s for
Tracking findings as Jira issues and writing them up in Confluence. A workflow step files one issue per confirmed finding and skips duplicates; a chat agent checks whether a finding is already tracked, comments on the issue with what it learned, or drafts a review page in the space your team reads. One Atlassian connection covers both products. The bot account’s product access decides which of the two agents can actually reach.Before you connect
- Create the bot Atlassian account. See the bot account.
- Give it product access to both Jira and Confluence on the site agents should use, and add it to the projects and spaces they should work in.
- Sign your browser into the bot account, then follow the connect flow. During authorization, Atlassian asks you to choose a site — pick the one from step 2.
What agents can do
Jira
Agents are instructed to create issues only for findings you asked to track, never in bulk, and to check a
project’s issue types before filing. Status changes go through the transition tools, not through
Jira_UpdateIssue.
Confluence
What agents can’t do
- Delete issues, pages, or comments, or remove labels from an issue (labels are removed by updating the issue’s label list)
- Attach files to issues
- Create or manage sprints or boards
- Comment on Confluence pages, or rename them
- Reach a site other than the one chosen at authorization, or a project or space the bot account can’t see
Example
A filing step that runs once per finding:group-by: [id] is there.
